Shipping policy

Order Processing

Orders are processed and prepared before shipment. Some of our products are made or printed on demand, which means that production time may be required before shipping.

Processing times may vary depending on the product, destination, and order volume.

Delivery Times

The delivery times displayed at checkout are estimates and may vary depending on the destination, carrier, and other circumstances beyond our control.

Delivery times generally include the time required to produce the item as well as the shipping transit time.

Shipping Costs

Applicable shipping costs are calculated and displayed at checkout before the order is finalized.

Order Tracking

When a tracking number is available, it will be provided to the customer after the order has been shipped.

Please note that it may take some time for the carrier to update the tracking information.

Shipping Address

The customer is responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your address after placing your order, please contact us as soon as possible. We cannot guarantee that an address can be changed once the order has entered production or has been shipped.

Delivery Delays

Delivery delays may occur due to the carrier, customs, weather conditions, periods of high demand, or other circumstances beyond our control.

We will do our best to assist you if there is a problem with your delivery.

Lost, Damaged, or Incorrect Packages

If your order appears to be lost, arrives damaged, or you receive an incorrect item, please contact us as soon as possible.

Please provide your order number and, where applicable, photos that clearly show the issue.

International Shipping

International orders may be subject to taxes, customs duties, or other fees imposed by the destination country.

When these charges are not included in the price paid at checkout, they may be the customer's responsibility in accordance with the applicable rules of the destination country.

Contact Us

For any questions regarding the shipping or delivery of your order, please contact us:

KCGo Store
Email: kcgostore2026@gmail.com