Terms of service
OVERVIEW
Welcome to KCGo Store. The terms “we,” “us,” and “our” refer to KCGo Store.
KCGo Store operates this online store and uses the Shopify platform to offer products and services to customers.
By visiting our website, using our services, or making a purchase, you agree to these Terms of Service as well as the applicable policies of KCGo Store.
Please read these Terms carefully before using our store. If you do not agree to these Terms, you should not use our Services.
1. USE OF THE STORE
By using our store, you represent that you have reached the legal age required in your place of residence or have the necessary authorization to use the Services.
You agree to provide accurate, complete, and up-to-date information when placing an order or creating an account.
You are responsible for maintaining the confidentiality and security of the information associated with your account.
2. PRODUCTS
We make every effort to display our products, colors, images, and descriptions as accurately as possible.
However, the appearance of colors may vary depending on the screen or device used.
Product descriptions, prices, and availability may be changed without notice.
Some products may be made or printed specifically after an order is placed.
3. ORDERS
When you place an order with KCGo Store, you are submitting a request to purchase.
We reserve the right to accept, refuse, or cancel an order when reasonably necessary, including in cases of pricing errors, payment issues, suspected fraud, or product unavailability.
Orders are also subject to our Return and Refund Policy.
4. PRICES AND PAYMENT
The prices displayed are those applicable at the time the order is placed, except in the case of an obvious error.
Taxes, shipping fees, customs duties, or other charges may apply depending on the destination of the order.
You agree to provide accurate payment information and to use only a payment method that you are authorized to use.
5. SHIPPING AND DELIVERY
The processing and delivery times displayed on our store are estimates.
Delays may occur due to carriers, customs, weather conditions, or other circumstances beyond our reasonable control.
If you experience a problem with a delivery, please contact us at:
6. RETURNS AND REFUNDS
Returns, exchanges, damaged items, and refunds are governed by our Return and Refund Policy available on our store.
Please contact us before returning an item.
7. INTELLECTUAL PROPERTY
Unless otherwise stated, content belonging to KCGo Store, including its name, logo, text, graphics, and other original content, may not be reproduced, distributed, or used without prior authorization.
Trademarks, logos, and other content belonging to Shopify or third parties remain the property of their respective owners.
8. THIRD-PARTY SERVICES AND TOOLS
Our store may use services provided by third parties, including Shopify and various payment, printing, production, or shipping providers.
The use of some of these services may be subject to the terms and policies of the applicable providers.
9. LINKS TO THIRD-PARTY WEBSITES
Our store may contain links to websites or services operated by third parties.
KCGo Store is not responsible for the content, policies, or practices of these third-party websites.
We recommend reviewing their terms and policies before using their services.
10. RELATIONSHIP WITH SHOPIFY
KCGo Store uses Shopify to operate its online store.
Purchases made through our store are transactions between the customer and KCGo Store. Shopify provides the technology platform that enables the operation of the store but is not the seller of KCGo Store products.
11. PRIVACY
Personal information collected through the use of our store is handled in accordance with our Privacy Policy.
Certain information may also be processed by Shopify and by service providers necessary for processing orders, payments, and deliveries.
12. ERRORS AND INACCURACIES
Our store may occasionally contain errors or omissions relating to product descriptions, prices, promotions, shipping charges, or availability.
We reserve the right to correct this information and, when necessary, modify or cancel an affected order in accordance with applicable law.
13. PROHIBITED USES
You must not use our store to:
- engage in illegal activities;
- transmit malware or malicious software;
- attempt to gain unauthorized access to our systems;
- infringe the intellectual property rights of others;
- knowingly provide false information;
- engage in fraud, phishing, or other malicious activities.
We may limit or suspend access to the Services when use violates these Terms or applicable law.
14. AVAILABILITY OF SERVICES
We make reasonable efforts to ensure that our store operates properly.
However, we do not guarantee that the Services will be available without interruption or error.
Certain features may temporarily be unavailable due to maintenance, technical problems, or circumstances beyond our reasonable control.
15. LIMITATION OF LIABILITY
To the extent permitted by applicable law, KCGo Store will not be liable for indirect or consequential losses resulting from the use of the store or circumstances reasonably beyond our control.
Nothing in these Terms is intended to exclude or limit any right or liability that cannot legally be excluded or limited.
16. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
17. CHANGES TO THESE TERMS
We may update these Terms to reflect changes to our store, our services, or applicable legal requirements.
The most current version will be posted on this page.
18. GOVERNING LAW
These Terms are governed by the laws applicable to KCGo Store, subject to any mandatory rights consumers may have in their jurisdiction.
19. CONTACT US
For any questions regarding these Terms of Service, please contact us:
KCGo Store
Email: kcgostore2026@gmail.com